Shipping

We understand the excitement and urgency of receiving your orders, and we aim to process them promptly and accurately. For us to ensure efficient processing:

We require complete and accurate shipping details from you, including a current email address and phone number. This allows us to keep you updated and promptly address any concerns.

It is the customer’s sole responsibility to ensure the shipping address and other provided details are accurate. Any discrepancies or errors can lead to delays or delivery issues.

Once your order is shipped and a tracking number is provided, the responsibility for the safe delivery of your order transfers to the courier service. In the event of lost or stolen packages due to inaccurate information provided by the customer or courier errors:

GymCandy will not offer refunds or exchanges.

While we are no longer responsible for the order after a tracking number is provided and will not provide a replacement, we understand the gravity of such situations. Every report of lost or stolen packages will be seriously considered and investigated on a case-by-case basis.

Your orders are packaged with care and shipped to the exact address as provided by you. We urge you to double-check all information before finalizing your order.

Delivery

Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your poster or print quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 3-5 working days.